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Area Business Transient Sales Manager

We have an excellent opportunity for an experienced sales professional with proven track record to join our team. You are an exceptional and passionate sales professional who has a hunger to seek out and win new business whilst raising the profile of the brand and the properties in the region. You are committed, ambitious and influential with the ability to use your unique mixture of skills, style and experience to consistently close profitable deals.



Generator is on a journey. Appropriate, given that we’re a leading lifestyle accommodation brand. The journey began in London, swung through a heap of European capitals on its way to dominating the world. Generator burst onto the scene in the Americas with the launch of Generator Miami and Washington DC and most recently took aim at the country’s biggest markets (NYC, LA, Miami and Chicago) with the acquisition of Freehand Hotels. Created for a new generation of urban travelers, Freehand combines the social culture of a hostel with innovative design by Roman and Williams, comfort and quality food and beverage at an affordable price.

No biggie. Fast Company named us one of the top 50 most innovative global companies. We, of course, agree.

Our spaces are safe and seriously social, in the proudest part of the beating heart of the cities we love. Cultural action, creative pulse and an outstanding way to waste some of the finite time the universe has given you – that’s what Generator offers. Holds true for staff and visitors equally, and while chic design is always the backdrop, every Generator in every destination reflects the unique beat of that city’s heart.


– Actively connect and establish relationships with Luxury Leisure & Corporate agencies, must have knowledge of Luxury Leisure/Corporate Consortia. As well as utilize the network to connect and grow partnerships with Travel managers and all travel segment-related contacts

– Actively solicit new business opportunities through prospecting – Business Travel managers, Travel Agencies, and all related groups to the travel segment.

– Develops Long term Relationships with clients or potential clients with verbal and written communications and excellent customer service

– Familiarization and experience with Key Business Travel and Travel industry tradeshows

– Familiarization and experience in participation with Travel industry Organization chapters

– Analyze requirements of business opportunities, research and maintain knowledge of market trends, competition, and customers

– Knowledge and accuracy in RFPs – and all RFP platforms

– Significant knowledge of Industry reporting systems and analytics

– Some Revenue knowledge – rate loading, rate maximization, revenue strategy, reporting

– Participates in Weekly Revenue management meetings and is able to communicate strategy and needs to Revenue Director.

– Must be able to host FAM trips annually and client education events/travel.

– Must have exceptional attention to detail and follow-up skills to create client loyalty and confidence.

– Ability to train and educate property team on the expectations and process of the Travel Industry Segment.

– Effectively communicate with the Area Director of Sales & Director of Sales Freehand New York and Global Director of Transient sales on updates for Business Travel and Travel Industry progress and ways to maximize revenue.

– Ability to negotiate contracts and business to further maximize revenue and ensure client retention and loyalty.

– Must have an entrepreneurial mindset and be able to take initiative to capture business and maximize profits for the hotel.

– Ability to work with Outside Hotel Partners and sell in a collective manner.

– Familiar with marketing promotions and industry initiatives to drive client education and incentives.


Please note this role requires travel within the region and surrounding regions depending on business needs. Naturally this is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description.



– Well versed in the hospitality industry

– Commercially savvy with a proven background to spot business opportunities

– A strong negotiator

– Knowledgeable of the local market



– At least 2 years of experience in a similar position within the hospitality industry

– Organisational and prioritisation skills in order to meet reporting deadlines

– Strong team player with an enthusiasm to learn

– Good communication skills with the ability to communicate well at all levels

– Hands-on attitude, with attention to detail



– Birthday holiday in addition to your yearly holiday allocation

– Employee Bounty Program providing opportunities to earn generous financial incentives for new hire referrals with no cap on number of referrals made

– Company contribution towards gym membership fees for all eligible employees

– Ideas Award – Quarterly award to double gross basic salary for 1 month to employee with most valuable suggestion/feedback

– 2 free nights’ accommodation across any of our properties

– Reduced room rates for staff as well as friends and family members (we operate in 17 locations across Europe & US so your next holiday is sorted)

– Social events and celebrations calendar

– Various employee recognition schemes

– Online learning tools



That’s cool. Send us your application in English. If you’ve got questions call us, or check or our social media pages.

Here you may well find the answers to life, the universe and everything, including why there are no penguins at the North Pole. We look forward to hearing from you.


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