FIRST TIME TO FREEHAND NEW YORK?
Check out the answers to our most frequently asked questions below and if you’ve got any more, hit us up on Twitter or Insta at @freehandhotels or send us a message on Facebook and we’ll be happy to help you out!
We have enhanced our cleaning standard and hygiene procedures. Check out our Hygiene FAQs to discover more details for our properties
We’re located at 23 Lexington Avenue, New York, NY 10010 at 23rd Street in the beautiful Flatiron District.
- The Gramercy Theatre: 285 feet
Madison Square Park: 0.3 Miles
Flatiron Building: 0.4 Miles
Union Square: 0.6 Miles
The Empire State Building: 1.0 Mile
Madison Square Garden: 1.0 Mile
Public Theater: 1.0 Mile
New Museum: 1.4 Miles
The High Line: 1.5 Miles
Whitney Museum of American Art: 1.7 Miles
Museum of Modern Art: 2.1 Miles
Central Park: 2.2 Miles
American Museum of Natural History: 5.0 Miles
The Metropolitan Museum of Art: 5.9 Miles
You can check-in after 3:00pm EST. Our front desk is staffed 24 hours a day to accommodate late arrivals. No need to rush!
We can’t guarantee check-in until after 3:00pm EST, but if your room is ready, we’ll gladly give you the key!
Absolutely! We’ll hold onto your bags if you arrive early and need to drop them off. Likewise, we’ll hang onto them after you check out until you’re ready to part ways with us.
Check out is at 12:00pm EST.
Guests must be at least 18 years of age to book a room. Minors must be accompanied by a parent or guardian and booked in a private room.
Public Transit ($)
LaGuardia Airport: You can get to and from LGA via the R Train. This runs every 20 minutes during all times of the day. The subway picks-up and drops-off at the 23 street station and is $2.75 each way. To get to/from 23rd street station to the Hotel, walk outside the hotel and walk down Lexington ave. Take a right onto 23rd street and walk down to Broadway.
John F Kennedy Airport: You can get to and from JFK easiest via the AirTrain and Long Island Railroad via Penn Station. LIRR trains run approximately every 10 minutes to/from Jamaica Station where you can take the AirTrain that will pick you up/drop you off at every terminal at JFK. Penn Station is located at 31st Street and 7th Avenue and just a short taxi ride from Freehand.
Newark Liberty Airport: You can get to and from EWR easiest via New Jersey Transit at Penn Station. New Jersey Transit trains passing through Newark Liberty Airport depart approximately every 10 minutes and you can then take an AirTrain to every terminal at Newark Liberty Airport. Penn Station is located at 31st Street and 7th Avenue and just a short taxi ride from Freehand.
A Taxi or Rideshare ride will cost an average of $45 to/from LGA, $65 to/from JFK, and $75 to/from Newark, give or take a few depending on time of day.
There are parking garages nearby on 24th Street and 3rd Avenue as well as street parking where available.
We do not have Valet or onsite parking.
All our bars and restaurants are open and ready for you! We have Studio, George Washington Bar, Simon and The Whale, Broken Shaker, and Smile To Go.
Check out the Eat & Drink page for more info.
Yes, we offer breakfast at Simon & The Whale, Studio and Smile To Go. We often have breakfast specials, so check out our Special Offers page to see what’s available!
Not at this time, but we do have send out laundry service!
Absolutely! You need that heat in the winter and cool in the summer. Each room has individual climate control.
They sure do! Every guest room at Freehand NY has a private bathroom.
We have a range of free weights, cardio machines, a cable machine and Peloton bikes, so you should be able to work out all those muscles!
Yes! We provide high speed WiFi for guests.
For info on the latest Freehand happenings visit our website or check us out on Facebook. Also, feel free to stop by the front desk to learn more about what’s going on at Freehand New York and look out for flyer postings inside our elevators!
We do when possible – please email email@example.com and we’ll be in touch soon!
Yes, we welcome all pets at a rate of $50 (non-refundable) for your entire stay with us. Forgot to pack a food bowl and/or bed for your furry friend? Not to worry, we have them! Visit our Front Desk for nearby dog parks and pet friendly restaurants within walking distance.
The facility fee is $20 per room and allows our guests access to everything Freehand NY has to offer, including high speed WiFi, complimentary triple filtered water, 24 hour fitness center access, SMART T.V connectivity, preferred access to programming and activities, and rooftop priority – Broken Shaker!
All individual bookings made before 15th April 2020 and arriving before 15th June 2020 into all Freehand properties are subject to a flexible booking clause whereby bookings can be re-booked for any date before 30th December 2020. Please note that any modification to existing reservations will be subject to availability and any rate difference.
Any non-refundable individual bookings made after April 15th 2020 for all future dates will be subject to full terms and conditions as stipulated.
For group bookings, we ask organisers to either contact our Reservations Centre or to speak to their respective sales account managers